Privacy Policy

We respect your privacy! We value the trust you place in us. That’s why we insist upon the highest standards for secure transactions and customer information privacy.

We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password.

We reserve the right to store information provided by the customers who are communicating via email and this includes e-mail address of our customers, name and addresses, telephone number(s), payment information such as credit card number(s) and billing address. We need this information in order to allow you to go ahead with placing your order for a product. We may use that data to process payment for the product and deliver the products to you. We also use that data to inform you when the product is about to be delivered.

We may pass your name and address on to a third party in order to make delivery of the product to you or for warranty registration of the product purchased by you (for example to our courier or supplier). We may pass your details to other companies in our group.

The information we collect can be used for internal review. They are also used to alert clients about updates to our website and for marketing purposes (like keeping them updated of latest news via newsletters). This information might be revealed to law enforcement agencies if required.

We may use cookies in order to store our web visitors’ preferences, to record information such as products that consumers add to their shopping carts and customize our web pages based on visitors’ browser preferences or any other information that the visitor sends to us. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the Site and they are stored by your Internet browser on your computer’s hard drive. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, the Site. If you want to find out more information about cookies.

Users can request deletion of their personal data anytime by raising a request at this link or by emailing to info@esbedawatches.com. Any such request made shall be processed within 72 hours.